Payoneer problem solution updated

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Payoneer COO shares good news – your prepaid card is active again

The FCA, which regulates Wirecard Card Solutions in the UK, completed their audit and lifted the freeze. After a short time during which Mastercard addressed technical restrictions on their side, your Payoneer Prepaid Mastercard is active once again. You can now withdraw funds from your card at ATMs or spend them online or in stores. We are also in the process of enabling you once again to withdraw your funds to your local bank account and use your balance to make payments. These services will be reactivated on Monday July 6th. We know that this period has been difficult for you. We appreciate your patience and support while we worked hard to bring this situation to a resolution.

Posted by Payoneer on Tuesday, June 30, 2020

The FCA, which regulates Wirecard Card Solutions in the UK, completed their audit and lifted the freeze. After a short time during which Mastercard addressed technical restrictions on their side, your Payoneer Prepaid Mastercard is active once again. You can now withdraw funds from your card at ATMs or spend them online or in stores. We are also in the process of enabling you once again to withdraw your funds to your local bank account and use your balance to make payments. These services will be reactivated on Monday July 6th. We know that this period has been difficult for you. We appreciate your patience and support while we worked hard to bring this situation to a resolution

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